Illustrative workflow
Home Services
Before — typical manual path
- 1Incoming call
- 2Voicemail
- 3Manual callback
- 4Unstructured notes
- 5Manual booking
With Velora — example structure
- 1Incoming call
- 2AI receptionist
- 3Issue, location, and urgency
- 4Eligible calendar check
- 5CRM record and team route
Human control: Safety questions, uncertain requests, and exceptions remain with the service team.
